Terms & Conditions

1) A 50% material deposit may be required prior to any works being carried out or goods being ordered.

2) All work will be carried out by qualified personnel.

3) Any electrical work will be carried out by a qualified electrician, in accordance with all relevant standards.

4) In conforming to these standards additional work may be required. This additional work (including any additional cost) will be discussed before proceeding.

5) It is assumed that any existing cables to be reused are intact and fit for purpose, should these cables be damaged extra work will be required.

6) Any unsafe electrical wiring or appliances MUST be replaced or repaired to satisfy all relevant standards. This may incur additional charges.

7) Photographs of your job at various stages of completion may be taken for use on our website or social media. If you do not wish for these photos to be posted, please advise us in writing (text message or email will suffice).

8) All works will be performed during business hours, Monday to Friday 7:00am to 4:00pm unless otherwise stated. Works performed outside of these hours will incur additional charges.

9) Any patching or painting required due to the replacement, relocation of removal of lights or similar fixtures will not be covered by Red Door Electrical.

10) Red Door Electrical is NOT liable for any problems with the site due to caused by or in connection with another contractor’s prior work or latent conditions, this includes other trades incomplete works that are required for the satisfactory installation or operation of goods.

11) The title of any goods installed or supplied to the customer will remain the property of Red Door Electrical until all monies for the supply and installation of the goods are paid.

12) Once installed, the customer is in possession of any goods solely as bailee until the invoice for the work is paid in full. As bailee to the goods, the customer is responsible for any loss or damage to the goods.

13) Once installed, any goods cannot be removed or credited, due to change of mind or not operating as customer expected.

14) Any warranties will be limited to the warranty provided by the manufacturer.

15) Any labour required for warranty, including removal or replacement of affected goods may incur a charge at the discretion of Red Door Electrical.

16) In the case of Closed-Circuit Television being installed, Red Door Electrical takes no responsibility for obtaining any permissions that may be required for recording private property.

17) These terms and conditions are in addition to any other terms and conditions on each [insert name of invoice document].